We're bummed things didn't work out for you, but here's the good news: you get 14 days to exchange your items starting from the day you receive your order. Here's the fine print. All original tags must be attached. For hygiene reasons, pierced jewellery is non-refundable, and we ask that you try on swimwear and lingerie over your own underwear and keep the seal intact. Received an incorrect or faulty item? We're sorry to hear that, please contact us via the help page or tweet us, with further details of the issue within 14 days of receiving your order. One of our customer care agents will be more than happy to look into this for you.
Hassle Free exchanges are available in India.
We don’t offer exchanges right now in the US. You can return your item to us for a refund, and then place a new order to get the item of your choice.
No Refunds will be processed only exchange can be done. Within approximately up to 7 business days (excluding weekends and bank holidays) after we receive your return.
Tracking your return
We will send you an email as soon as your parcel arrives back at our warehouse, and again when we have processed your exchange. Kindly note that it can take 6-7 working days for the exchange process.
Your order can be canceled unless not dispatched from the seller’s premises. In case of cancellation just contact us and our team will get back to you usually (1) business day.
In case of any custom made/ handmade order, we don’t accept cancellations at this point in time as the product is made for you.